Jewelry care

Jewelry care



Over the years, and with the wear and tear caused by daily use, it may happen that our jewels are no longer as bright as they were originally. It also happens to find them darker and opaque, perhaps after having stored them for a long time in the drawer, or to notice some small color changes on the surface. Even the beautiful and shiny gems when newly purchased can shine less than at the time of purchase. These phenomena are completely normal, and it is easy to remedy to restore the jewels to their initial beauty and splendor.


Here are some brief tips on how to clean jewelry yourself:


Gold and silver are usually resistant metals that are easy to clean. If it is just a film of dirt accumulated in daily use (dust, smog, hand cream) it is sufficient to wash them with warm water and dish soap. The jewel can be soaked in hot water for a few minutes to dissolve the residues that are difficult to reach manually, and then rinsed under warm water. It is important to remember not to heat water above 60° (never boiling) and to avoid this procedure if there are gems. Once this operation is finished, you can proceed to dry it using a hair dryer (to eliminate even the smallest drops) and a non-abrasive cotton cloth, so as not to leave lines on the surface.


Precious stones such as rubies, sapphires, topazes and especially emeralds (those are very fragile) are gems that suffer greatly from sudden changes in temperature. This is why it is important to wash the jewels that has gems with great care and attention. It is again possible to wash them at a temperature of about 60° (better if lower) and leave them to soak for a few minutes. Subsequently, however, it is advisable to rinse them paying particular attention to the temperature of the water: there must be no sudden temperature changes. They could in fact fracture or break the gems. Drying with a soft cotton cloth is recommended.


Unlike metals and gems which are inorganic materials, pearls owe their creation to perliferous molluscs (commonly called oysters) and are composed entirely of organic material. So, cleaning pearls is another matter. First of all, pearls are gems to be safeguarded before they are damaged: once damaged they cannot be repaired. It is good use to wear them without having just used creams or perfumes that would ruin the surface and are not to be worn in contact with other jewels that could scratch them or break them. For their cleaning, warm water and a mild soap are recommended. Drying, as always, can be done with a soft cotton cloth.


When the dirt has settled for a long time and is not easily removable it is necessary to use professional products specific for metals, gems or pearls. They are liquids, cloths and creams designed specifically for the maintenance of jewelry and give truly formidable results. If you are interested in purchasing these products, please contact our Customer Service at the addresses found at the bottom of the page, together with an expert you can choose the best product for your jewelry and choose the payment and shipping methods to your address.


In the case of very deep marks and scratches, or dirt that is impossible to reach with tools present at home, it is necessary to work on the jewelry in a professional and not a DIY manner. The Cicala laboratories are equipped with all the machinery suitable for cleaning, polishing and restoring jewelry. "Ordinary maintenance" is not enough to eliminate dark patinas and oxidations that inevitably occur over time on precious metals. These defects can be eliminated only through a series of steps necessary to restore the aesthetics of the precious and must be carried out by a goldsmith. Only in the laboratory there are equipment that, through ultrasonic washing, acids, pastes, polishing brushes and galvanic baths also eliminate small marks, scratches or small surface dents. If you are interested in these services, contact us at the addresses below:

  • Landline phone: +39 010 6981030
  • E-mail: